People

YOUR MOST CRITICAL ASSET! Do you have the right people? Do you have the capability to educate/train and support your people through the change? What training is needed for your people and what is the most appropriate medium? How will you engage your people through the journey? How will you retain critical resource during and post implementation? Do you have the right leadership?

Read More

Process

FUNDAMENTAL TO SUCCESS! What is the as-is business process? Is it known, understood and operationally embedded? Is it optimal? These must be answered before addressing the to-be process. What will the impact of any process changes be on the business operation? Are you ready?

Read More

Technology

BUSINESS APPROPRIATE! What is the right technology for you? The major ERPs and traditional players are expensive and not always appropriate. Ensure the technology you select is cost effective and meets the business requirements. How will you enhance and support it during and post implementation? How will it be operational accepted, embedded and seen as a success?

Read More

Case Study: Delivering an operational centralised customer hub system in 3 weeks!

How many businesses manage their customer queries, requests, tasks and communications on email? The answer: In the UK alone it is in the 100s of thousands! Email works fine initially. However, as your business grows to manage all activities in email becomes almost impossible. How do you prioritise? How do you plan the work? How

Read More

Welcome

Welcome to Smartech Business Solutions. The website provides an overview of the consultancy services Smartech offers. Smartech is dedicated to delivering HR Transformations, utilising the latest technologies, following a rigorous implementation process. If we can be of service please get in touch.